Epperson Heating and Cooling provides the Terms and Conditions of Use (TOU) for our website below. Questions concerning these TOU may be submitted to rusty@eppersonheatingandcooling.com.

Terms of Use

Acceptance of Terms

By using our website or requesting services, you agree to these Terms and Conditions.

Services

We provide heating, air conditioning, HVAC installation, HVAC repair, maintenance, and related services, subject to scheduling and the agreed-upon scope of work.

Estimates

Estimates may change based on site conditions or service requirements.

SMS/Text Messaging Terms

By providing your phone number, you consent to receive SMS/text messages regarding:

• Estimates

• Scheduling

• Service updates

• Job completion

• Promotional and marketing messages

• Message frequency varies.

• Message and data rates may apply.

• Reply STOP to opt out.

• Reply HELP for assistance.

Cancellation Policy

We request at least 24 hours' notice for cancellations whenever possible.

Limitation of Liability

We are not responsible for delays caused by weather, hazardous conditions, equipment availability, or other circumstances beyond our control.

Epperson Heating and Cooling’s Privacy Policy is below. Questions concerning this policy may be submitted to rusty@eppersonheatingandcooling.com.

Privacy Policy

Epperson Heating and Cooling ("Epperson Heating and Cooling," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services, including SMS/text messaging.

Information We Collect

We may collect the following information:

• Name

• Phone number

• Email address

• Property address

• Service request details

We collect this information when you:

• Request an estimate

• Schedule services

• Contact us directly

• Opt in to SMS messaging